Shipping and Returns

Shipping rates

Shipping to New Zealand urban areas is $6 - orders over $150 qualify for free urban shipping.

Shipping to New Zealand rural areas is $10 - orders over $150 qualify for free rural shipping.

Shipping to Australia is $12 untracked, or $15 tracked.

We endeavour to ship orders within 1-2 working days and will update you if there are any delays to your shipment. If an order is super urgent, please let us know! There's a human sitting in front of this computer, so I get that sometimes things have to happen ASAP. 

Talk to me via Facebook messenger, Instagram DM or at hello@jubel.co.nz.

 

International shipping

International shipping (outside NZ and Australia) starts at NZ$19.61 and varies depending on weight of your order. If your region can't be selected (yet), please send me a message with your location and I can let you know your shipping rate ASAP! 

International shipping is untracked unless stated otherwise - unfortunately this means that we can't assist you should your parcel go missing as we can't request a status update from the carrier. If you would like pay extra to have your shipment tracked - no problem! Please select the relevant option, or, if not listed, get in touch.

 

Returns policy

Due to the nature of our products, we do not offer returns or exchanges. Please choose your products carefully. 

If there is a fault with a product you've received, please get in touch! 

 

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