Shipping and Returns

Shipping rates

Shipping to New Zealand urban areas is $6 - orders over $150 qualify for free urban shipping.

Shipping to New Zealand rural areas is $10 - orders over $200 qualify for free rural shipping.

Shipping to Australia is $12 untracked, or $15 tracked.

We endeavour to ship orders within 1-2 working days and will update you if there are any delays to your shipment. If an order is super urgent, please let us know! There's a human sitting in front of this computer, so I get that sometimes things have to happen ASAP. 

Talk to me via Facebook messenger, Instagram DM or at hello@jubel.co.nz.

 

International shipping

International shipping (outside NZ and Australia) starts at NZ$19.61 and varies depending on weight of your order. If your region can't be selected (yet), please send me a message with your location and I can let you know your shipping rate ASAP! 

International shipping is untracked unless stated otherwise - unfortunately this means that we can't assist you should your parcel go missing as we can't request a status update from the carrier. If you would like pay extra to have your shipment tracked - no problem! Please get in touch.

 

Returns policy

Due to the nature of our products, we do not offer returns or exchanges. Please choose your products carefully. 

If there is a fault with a product you've received, please get in touch! 

 

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